My portfolio highlights how I analyze user problems, design clear end-to-end product flows, and create simple, user-centered experiences.
Role: Product Ops
Timeline: August 2025
Overview
As part of the Product Operations workstream at Oppia, I supported the quality review of an upcoming feature prior to release. The goal of the dry run test was to evaluate the end-to-end workflow, uncover usability issues or implementation gaps, and ensure the experience met expected user behaviour before final handoff.
My Responsibilities
Conducted a complete end-to-end dry run across all supported flows.
Validated expected behaviour against defined acceptance criteria.
Identified UX inconsistencies, unclear states, and potential edge-case issues.
Documented findings clearly and communicated them to the engineering team and feature lead.
Provided actionable recommendations to improve usability, clarity, and overall polish.
Collaborated with the Product Ops lead to support feature readiness for the release pipeline.
Outcome
Multiple usability concerns were identified early, enabling the team to resolve them before final handover.
My testing feedback contributed to a more seamless feature-launch preparation process.
Improved cross-functional alignment between Product Ops and Engineering.
Skills Demonstrated
User Acceptance Testing (UAT).
UX evaluation and attention to detail.
Clear communication and structured documentation.
Cross-functional collaboration.
Feature-readiness validation in an EdTech environment.
Expattray Product Flow
Expattray User Journey Map
Role: Product & UX Associate
Timeline: 2 Weeks
Tools: Figma, Google Docs
Overview
Expattray is a feature within Expatswap that allows expats to browse, buy, sell, and book services. I designed the core product flow and user journey map to define how buyers and sellers move through the experience.
Problem
Expats struggle with:
Discovering trusted products/services.
Navigating marketplace interactions.
Understanding how to book, communicate, or complete transactions
Expatswap needed a clear UX foundation for both product and service listings.
My Contribution
Defined high-level product flow for onboarding → browsing → listing → transaction → feedback.
Mapped user journeys for four user types (Buyer/Seller for both products & services).
Identified key friction points.
Provided UX recommendations to guide future design work.
Deliverables
1. Product Flow
Shows end-to-end navigation: landing page → homepage → onboarding → user profile → service/product listing.
2. User Journey Map
Visualizes how buyers and sellers interact with listings, communicate, complete transactions, and provide feedback.
Key Insights
Service and product flows must be treated separately.
Messaging is a core interaction across all users.
Filters improve search efficiency.
Transparent reviews and profiles improve trust.
Impact
Provided a clear UX structure for engineering.
Reduced ambiguity around user paths.
Enabled the product team to align on how marketplace interactions should work.
Next Steps
Wireframes for listing & browsing.
Prototype communication and booking flow.
Build dashboards for buyers and sellers.
Reflection
This project strengthened my ability to create clear UX structures, map multi-persona journeys, and simplify complex marketplace experiences.
Project Type: UX/UI Design (End-to-End)
Role: Product & UX Designer
Tools: Figma
Goal: Explore full-cycle UX design by creating a responsive bakery website, progressing from lo-fi wireframes → mid-fi structure → hi-fi prototype with functional interactions.
Overview
Savor the Flavor is a responsive website concept built to demonstrate end-to-end UX thinking. The project begins with lo-fi sketches, evolves into mid-fi layout exploration, and concludes with a hi-fi interactive prototype showing how the site behaves across pages and breakpoints.
Problem
Small-business food websites often lack clear navigation and mobile-friendly layouts, making it difficult for customers to browse items quickly.
Opportunity: Design a simple, warm, and intuitive experience that’s easy to explore and fully responsive.
Process
1. Lo-Fi Wireframes
Structure
Spacing
Navigation flow
Page hierarchy
Breakpoint behavior (desktop/tablet/mobile)
2. Mid-Fi Layout Exploration
Clearer grid alignment
Defined component placement
Early card styles
Navigation behavior
Mobile stacking tests
3. Hi-Fi UI Design
Final typography (Lato + Niconne)
Color palette
Product photography
Polished components
Button variants
Consistent spacing & hierarchy
4. Interactive Prototype
Navigation transitions
Page-to-page movement
Scroll behavior
How subpages (e.g., Menu, About, Contact) connect
Mobile menu interactions
(Full prototype available on Behance)
Design System
Typography
Lato (Primary): Clean and readable
Niconne (Secondary): Adds a warm, handcrafted touch
Color Palette
E3ABE8 – Lavender (soft, calming)
8D0404 – Deep red (accent)
000000 – Black (text)
FFFFFF – White (background)
Components
Navigation bar
Product cards
Buttons
Hero sections
Footer system
Outcome & Learnings
Through this project, I gained experience in:
Converting lo-fi ideas into polished hi-fi screens.
Designing and testing responsive layouts.
Building a consistent mini design system.
Creating functional prototypes to demonstrate flows.
Improving visual hierarchy and mobile-readiness.
Overview
A mobile bakery ordering app designed during my Google UX Design Course. The goal was to create a simple, fast, user-friendly way for customers to browse items and place bakery orders on mobile.
Problem
Customers needed an easier way to view products, customize orders, and check out quickly without waiting in line.
Solution
A streamlined mobile app with:
Clear navigation for quick product browsing.
High-quality visuals to help users make choices.
Customizable ordering (fillings, toppings, sizes).
Simple, secure checkout.
Process
Lo-fi wireframes: Established basic screens and flows.
Mid-fi designs: Refined layout and component structure.
Hi-fi prototype: Added branding, interactions, and final UI.
(Full prototype available on Behance)
Key Features
Quick product filtering
Add-to-cart flow
Order customization
Mobile optimized layout
Outcome
A clean, modern app prototype demonstrating my ability to design intuitive mobile flows, apply design systems, and build lo-fi → hi-fi interactions.
This project represents my early exploration into Figma and mobile UI design. The goal was to design a simple, user-friendly restaurant app that helps customers browse Italian dishes and quickly find nearby Bella Restaurant locations.
Key highlights include:
Intuitive browsing: Clean visuals and structured menu layouts that make it easy for users to discover meals.
Location finder: A straightforward flow to locate the nearest Bella Restaurant.
Beginner-to-advanced growth: Designed as part of my Figma foundational learning, this project demonstrates my ability to translate training into functional UI screens.
This project marks my starting point in Figma and set the foundation for my later, more advanced design work.
(Full prototype available on Behance)