Hi there 👋🏾
I am Zainab Mustapha, a Product & UX professional passionate about creating simple, meaningful, and user-centered digital experiences. I enjoy understanding user needs, framing problems clearly, and collaborating with cross-functional teams to bring thoughtful solutions to life.
My work focuses on user research, product flows, journey mapping, and structured product documentation, all centered on building products that truly serve people.
Outside of product, I love volunteering, travelling, and crocheting, activities that let me observe people and user needs from different perspectives.
👉🏾 Feel free to explore my portfolio and connect with me.
PS: I am continually growing, learning, and loving every step of the journey. 😊
Skills & Credentials
Product: Requirements Gathering, PRD Writing, Backlog Support, Roadmapping, Sprint Planning, Feature Prioritization, Release Coordination
UX & Research: User Flows, Wireframing, Prototyping, Usability Analysis, User Interviews, Journey Mapping
Analytical: Excel, SQL, Google Sheets, Data Cleaning
Tools: Figma, Miro, Notion, Jira, Trello, Slack, Google Workspace, Microsoft 365
Methods: Agile/Scrum, Design Thinking, RICE/MoSCoW Prioritization
Experience
Write and refine PRDs, completing one full PRD and a dry run for a new learner-focused feature supporting a platform of 10,000+ global users.
Collaborate with product, design, and engineering teams to ensure requirements are clear, actionable, and aligned with user and platform goals.
Support launch coordination by organizing documentation, tracking tasks, and maintaining alignment across cross-functional teams.
Designing Lo-Fi and Hi-Fi user flows aligned with nonprofit client goals, collaborating closely with PMs and engineers throughout the sprint cycle.
Translating requirements into clear, accessible product experiences that support families and youth impacted by foster care.
Supporting product operations by maintaining documentation, assisting with sprint planning, and ensuring smooth team alignment.
Contributing to weekly client and internal meetings to ensure design decisions reflect user needs, accessibility considerations, and technical constraints.
Conducted user research and competitive analysis to inform product decisions and feature prioritization.
Redesigned user flows for onboarding and core marketplace features, improving usability and engagement.
Created UX content and product updates to support user communication and retention.