Selected work in product design, shaped by structured, critical thinking.
Product Design
Healthcare Scheduling App
Designed three persona-based booking flows for a healthcare scheduling app, mapping referral logic to specialty type so patients are never left at a dead end, including when a phone call is the right next step.
UX Execution
Website Redesign
Redesigned the website experience for a Nashville nonprofit serving young adults aging out of foster care, restructuring four key pages to reduce information overload and create clear pathways for users.
Design Strategy
Roadmap and User Journey Framework
Developed a strategic roadmap and user journey framework to translate ambiguous ideas into actionable product direction.